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Pelco Service Centers
Pelco's unwavering commitment to 100% customer satisfaction carries through to authorized service centers and Pelco factory service. In our ongoing pursuit of service quality and excellence, we aspire to consistently deliver the best possible service experience in the industry. In the unlikely event there becomes a need for responsive and reliable service for your Pelco equipment, we stand ready and prepared to do what it takes to minimize your equipment down time. Delivering the fastest turnaround time possible is a top priority.
From among the service centers found here at Pelco.com, you have contact information available to make service arrangements with your company of choice. Before returning a product for service, please contact your service center representative to obtain return instructions. From there your equipment will be cared for in the best possible manner once it is received and processed during repairs
 Technical Support Details:
Technical Phone Support for all Pelco, Calipsa, and Videotec brands now use the same phone number in Singapore. Press 1 for Pelco, press 2 for Calipsa, or press 3 for Videotec . Tel: +65 6817 6980 (https://www.pelco.com/support)
Huawei Technical/Service Asistance in Singapore : 8006011449 (Local Call), 80021686868 (IDD Toll Free, for Singtel & M1) APSupport@huawei.com
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Pelco SDK/API Support
The Pelco SDK is a powerful software developer kit that contains reference implementations and convenience utilities to help 3rd parties and partners use Pelco products alongside non-Pelco products and software.
Review the links below to learn more about the Pelco SDK components and review Pelco's recommended approach to integrate with Endura using the Pelco SDK.
PDN is a self-help website for developersThe Pelco Developer Network is a self-help resource. On this site you will find all of the information required to develop interoperability with Pelco products. Pelco does not provide email, phone support or warranty for the integration tools and information in this self help website. Developer support is delivered in the form of updates to the information available on this self-help website. Please be sure to review the documentation, sample code, and developer guides to ensure that the integration you are developing can be accomplished using the tools available. If you have reviewed the tools and information available and determine that additional information is required you can submit a request to expand the content to include the information required via the PDN improvements feedback
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Pelco Global Traninig Institute
Dedicated to providing the industry with leading technical and product training resources, the Pelco Global Training Institute brings cutting-edge instruction to video security professionals around the globe.
Through an unmatched combination of instructor-led classes in nine locations worldwide and at many North American Pelco Sales Representatives offices, and a suite of online resources, including Webinars, podcasts, videos and more, it has never been easier to get the information you need, when you need it.
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